The session will include a presentation, interactive breakout rooms, Q&As, and is free of charge!
In the current climate, communicating with empathy is arguably more important than ever before. When working remotely and holding important and often sensitive meetings over Zoom or MS Teams, it can be a challenge to empathise authentically. This can create opportunities for missed cues, misunderstandings and miscommunication.
In this session Sarah will draw on her own STREETCREDS® framework to explore with you:
- What is empathy?
- Why is it so important?
- How can it help you build relationships?
- How can it help you get better business results?
Sarah Harvey is the creator of the Savvy Conversations® concept and STREETCREDS® framework and her highly acclaimed book “Savvy Conversations: A practical framework for effective workplace relationships” was published in January 2020.